M373 SRL (hereinafter referred to as we, the Company, or the Provider), headquartered in the Republic of Moldova, is the data controller responsible for processing your personal data within the mobile applications provided by the Provider.
This Privacy Policy describes how we collect, use, store, and protect your information when you use the mobile applications provided by the Provider (hereinafter referred to as the Applications), available for Android and iOS devices.
The Applications represent the mobile version of the POSfix Customer Personal Cabinet, also accessible through the web platform cp.posfix.md.
2.1. Account and Authentication Data
- First and last name
- Email address
- Phone number
- Authentication credentials (password in encrypted form)
- Company/business information (name, tax ID, address)
2.2. Commercial and Transactional Data
- Sales and transaction history
- Product and service information (name, price, quantity, barcode)
- Fiscal reports (X report, Z report, periodic reports)
- Invoices and fiscal documents
- Inventory and stock information
2.3. Technical and Device Data
- Device model and type
- Operating system version
- Unique device identifiers
- IP address
- Network and connection information
- Usage logs and technical errors
2.4. Automatically Collected Data
- Application usage data (features accessed, time spent)
- Application performance data
- Diagnostic information and error reports
We use your data for the following purposes:
- Providing and maintaining Application services
- Authenticating and managing your account
- Synchronizing data between devices and Cloud POSfix service
- Generating sales reports and statistics
- Transmitting fiscal data in accordance with legal requirements
- Sending push notifications about business activity
- Improving Application performance and functionality
- Providing technical support
- Communications regarding service updates and changes to these Terms
- Complying with legal and fiscal obligations
We process your data based on the following legal grounds:
Contract performance: processing is necessary to provide the services requested through the use of the Applications.
Legal obligation: processing is necessary for compliance with fiscal requirements and other legal obligations.
Legitimate interest: for improving our services and ensuring security.
Consent: for sending push notifications and marketing communications (where applicable).
We may share your data with the following categories of recipients:
Cloud service providers: for secure data storage and processing.
Notification service providers: Firebase Cloud Messaging (Google) and Apple Push Notification Service for delivering push notifications.
Analytics providers: for analyzing Application usage and improving services.
Competent authorities: at the request of authorities, in accordance with applicable legislation.
6.1. Storage Location
Your data is stored on secure servers located in the Republic of Moldova, in accordance with applicable legal requirements.
6.2. Security Measures
We implement appropriate technical and organizational measures to protect your data:
- Encryption of data in transit (TLS/SSL)
- Encryption of data at rest
- Secure authentication
- Restricted access based on the need-to-know principle
- Access monitoring and logging
- Regular backups and recovery procedures
6.3. Retention Period
We retain your data for as long as necessary to fulfill the purposes described in this policy or as required by law:
- Account data: for the duration of the account and 30 days after closure
- Fiscal and transactional data: according to legal archiving requirements (minimum 5 years)
- Technical and diagnostic data: maximum 12 months
In accordance with data protection legislation, you have the following rights:
Right of access: to request information about the data we hold about you.
Right to rectification: to request correction of inaccurate data.
Right to erasure: to request deletion of data (except data retained for legal reasons).
Right to restriction: to request limitation of processing in certain circumstances.
Right to portability: to request receipt of data in a structured and usable format.
Right to object: to object to processing based on legitimate interest.
Right to withdraw consent: at any time, for processing based on consent.
To exercise these rights, please contact us at the email address mentioned in the Contact section.
The Applications may send push notifications to inform you about:
- Real-time sales activity
- Stock alerts (low stock products)
- Daily reports and statistics
- Important system updates
You can manage notification preferences from the Application settings or from your device settings.
Some data may be transferred to service providers located outside the Republic of Moldova. In such cases, we ensure that adequate safeguards exist for data protection, including standard contractual clauses approved by data protection authorities.
The Applications are not intended for use by persons under the age of 18. We do not knowingly collect personal data from minors. If you discover that a minor has provided us with personal data, please contact us to have it deleted.
We reserve the right to update this Privacy Policy periodically. We will notify you of significant changes through the Applications or by email. We encourage you to review this policy regularly. Continued use of the Applications after publication of changes constitutes acceptance thereof.
For any questions or requests related to this Privacy Policy or the processing of your data, you may contact us at:
Company: M373 SRL
Website: https://posfix.md
Personal Cabinet: https://cp.posfix.md
Complete contact information is available on the official website and in the Applications.
This Privacy Policy is governed by the legislation of the Republic of Moldova, including Law No. 133/2011 on personal data protection.
* * *
POSfix is a commercial product developed by M373 SRL and does not represent a government entity. The app integrates with the fiscal systems of the Republic of Moldova (MEV/SIA MEV) in compliance with legal requirements for business operators.
1. INTRODUCTION
M373 SRL (hereinafter referred to as we, the Company, or the Provider), headquartered in the Republic of Moldova, is the data controller responsible for processing your personal data within the mobile applications provided by the Provider.
This Privacy Policy describes how we collect, use, store, and protect your information when you use the mobile applications provided by the Provider (hereinafter referred to as the Applications), available for Android and iOS devices.
The Applications represent the mobile version of the POSfix Customer Personal Cabinet, also accessible through the web platform cp.posfix.md.
2. DATA WE COLLECT
2.1. Account and Authentication Data
- First and last name
- Email address
- Phone number
- Authentication credentials (password in encrypted form)
- Company/business information (name, tax ID, address)
2.2. Commercial and Transactional Data
- Sales and transaction history
- Product and service information (name, price, quantity, barcode)
- Fiscal reports (X report, Z report, periodic reports)
- Invoices and fiscal documents
- Inventory and stock information
2.3. Technical and Device Data
- Device model and type
- Operating system version
- Unique device identifiers
- IP address
- Network and connection information
- Usage logs and technical errors
2.4. Automatically Collected Data
- Application usage data (features accessed, time spent)
- Application performance data
- Diagnostic information and error reports
3. PURPOSE OF DATA PROCESSING
We use your data for the following purposes:
- Providing and maintaining Application services
- Authenticating and managing your account
- Synchronizing data between devices and Cloud POSfix service
- Generating sales reports and statistics
- Transmitting fiscal data in accordance with legal requirements
- Sending push notifications about business activity
- Improving Application performance and functionality
- Providing technical support
- Communications regarding service updates and changes to these Terms
- Complying with legal and fiscal obligations
4. LEGAL BASIS FOR PROCESSING
We process your data based on the following legal grounds:
Contract performance: processing is necessary to provide the services requested through the use of the Applications.
Legal obligation: processing is necessary for compliance with fiscal requirements and other legal obligations.
Legitimate interest: for improving our services and ensuring security.
Consent: for sending push notifications and marketing communications (where applicable).
5. DATA SHARING WITH THIRD PARTIES
We may share your data with the following categories of recipients:
Cloud service providers: for secure data storage and processing.
Notification service providers: Firebase Cloud Messaging (Google) and Apple Push Notification Service for delivering push notifications.
Analytics providers: for analyzing Application usage and improving services.
Competent authorities: at the request of authorities, in accordance with applicable legislation.
6. DATA STORAGE AND SECURITY
6.1. Storage Location
Your data is stored on secure servers located in the Republic of Moldova, in accordance with applicable legal requirements.
6.2. Security Measures
We implement appropriate technical and organizational measures to protect your data:
- Encryption of data in transit (TLS/SSL)
- Encryption of data at rest
- Secure authentication
- Restricted access based on the need-to-know principle
- Access monitoring and logging
- Regular backups and recovery procedures
6.3. Retention Period
We retain your data for as long as necessary to fulfill the purposes described in this policy or as required by law:
- Account data: for the duration of the account and 30 days after closure
- Fiscal and transactional data: according to legal archiving requirements (minimum 5 years)
- Technical and diagnostic data: maximum 12 months
7. YOUR RIGHTS
In accordance with data protection legislation, you have the following rights:
Right of access: to request information about the data we hold about you.
Right to rectification: to request correction of inaccurate data.
Right to erasure: to request deletion of data (except data retained for legal reasons).
Right to restriction: to request limitation of processing in certain circumstances.
Right to portability: to request receipt of data in a structured and usable format.
Right to object: to object to processing based on legitimate interest.
Right to withdraw consent: at any time, for processing based on consent.
To exercise these rights, please contact us at the email address mentioned in the Contact section.
8. PUSH NOTIFICATIONS
The Applications may send push notifications to inform you about:
- Real-time sales activity
- Stock alerts (low stock products)
- Daily reports and statistics
- Important system updates
You can manage notification preferences from the Application settings or from your device settings.
9. INTERNATIONAL DATA TRANSFERS
Some data may be transferred to service providers located outside the Republic of Moldova. In such cases, we ensure that adequate safeguards exist for data protection, including standard contractual clauses approved by data protection authorities.
10. CHILDREN'S PRIVACY
The Applications are not intended for use by persons under the age of 18. We do not knowingly collect personal data from minors. If you discover that a minor has provided us with personal data, please contact us to have it deleted.
11. CHANGES TO THE PRIVACY POLICY
We reserve the right to update this Privacy Policy periodically. We will notify you of significant changes through the Applications or by email. We encourage you to review this policy regularly. Continued use of the Applications after publication of changes constitutes acceptance thereof.
12. CONTACT
For any questions or requests related to this Privacy Policy or the processing of your data, you may contact us at:
Company: M373 SRL
Website: https://posfix.md
Personal Cabinet: https://cp.posfix.md
Complete contact information is available on the official website and in the Applications.
13. APPLICABLE LAW
This Privacy Policy is governed by the legislation of the Republic of Moldova, including Law No. 133/2011 on personal data protection.
* * *
POSfix is a commercial product developed by M373 SRL and does not represent a government entity. The app integrates with the fiscal systems of the Republic of Moldova (MEV/SIA MEV) in compliance with legal requirements for business operators.